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Cleanse & Polish™ Hot Cloth Cleanser

Bestseller

130 awards

1 sold every 15 seconds

Sustainably sorced ingredients

Recycled materials

About this cleanser

Deeply cleanses and gently exfoliates for radiant, clearer-looking skin. Reveal radiant, clearer-looking skin with our deep cleansing British beauty icon. Always used with the gently exfoliating pure cotton cloth, it lifts away dead skin for a smoother, brighter-looking glow.

 

Enriched with cocoa butter to soften, smooth and moisturise, and rosemary, chamomile and eucalyptus to tone, soothe and purify – this rich, indulgent cream deeply cleanses to instantly remove daily grime, pollutants and make up, even stubborn mascara, to leave skin feeling comfortable, balanced and exceptionally clean.
 

Suitable for all skin types, including sensitive, our multi award-winning essential is the foundation of beautiful skin and the perfect preparation for the next step in your routine.

 

Was £18.00 , is £13.50
25% OFF
All skin types
Sensitive
In Stock
Cleanse & Polish™ Hot Cloth Cleanser
Was £18.00 , is £13.50
100ml tube + 2 pure cotton cloths - £13.50

“I’ve been using this for years and I wouldn’t swap it for anything. It’s amazing.”

Luce, Kent

Why you will love this

  • Effortlessly melts away pollution & impurities
  • Removes make up, even stubborn mascara
  • Gently exfoliates to help clear pores
  • Cruelty free and certified under the Leaping Bunny Program
  • For all skin types, including sensitive

Award winner

*Discount code WELCOME applies on full-size products only and excludes treatment vouchers, One Day offers, Spring Into Radiance Collection and The Scent of No.15 Collection. 20% discount will be applied when you enter the code to your basket prior to checkout. The discount code can be used when you place your first qualifying order only. For full terms and conditions click here.

The first step in your routine, use morning and night, followed by your toner and moisturiser. Easy to use, simply follow our step-by-step guide:

 
Cleanse & Polish

How to use

Cleanse & Polish™ Hot Cloth Cleanser

Watch now

Cleanse & Polish The Results

Cocoa flower

COCOA BUTTER
(Theobroma cacao)

Famous for its excellent emollient properties, we source our cocoa butter from West Africa, where fermented beans of the cocoa tree are roasted, cracked and ground to give a powdery solid called cocoa mass, from which cocoa butter is pressed.

Rosemary

ROSEMARY EXTRACT
(Rosmarinus officinalis)

Used for its antioxidant properties, we source our rosemary from Spain, where the extract is filtered from the needle-shaped leaves of the plant.

Chamomile

CHAMOMILE EXTRACT
(Anthemis nobilis)

Legendary for its skin-soothing properties, the flowers of this aromatic perennial are harvested in England in the summer, before the ingredient is solvent extracted from the fragrant flower.

Eucalyptus

EUCALYPTUS ESSENTIAL OIL
(Eucalyptus globulus)

Renowned for its purifying properties and invigorating aroma, we source our eucalyptus from China, where our essential oil is steam distilled from the leaves of the fast-growing eucalyptus tree.

Aqua (water), Caprylic/capric triglyceride, Theobroma cacao (cocoa) seed butter, Cetearyl alcohol, Cetyl esters, Cera alba (beeswax), Glycerin, Polysorbate 60, Sorbitan stearate, Eucalyptus globulus leaf oil, Rosmarinus officinalis (rosemary) leaf extract, Humulus lupulus (hops) extract, Chamomilla recutita (matricaria) flower extract, Propylene glycol, Phenoxyethanol, Panthenol, Benzoic acid, Dehydroacetic acid, Sorbitol, Limonene, Ethylhexylglycerin, Polyaminopropyl biguanide, Citric acid, Sodium hydroxide.

New recyclable tube made using 55% recycled materials
Sustainably sourced cocoa butter
Sustainably manufactured cotton cloths
We're certified under the Cruelty Free International Leaping Bunny Program

UK (INC CHANNEL ISLANDS)

FREE delivery for orders over £30

Orders £30 or more

  • Standard service – up to 5 working days – FREE*
  • Priority service – up to 4 working days – £5.25
  • Free returns within 60 days

Orders under £30

  • Standard service – up to 5 working days – £3.75
  • Priority service – up to 4 working days – £5.25
  • Free returns within 60 days

Customer Centre

Need help? Please visit our dedicated Contact Us page for all the ways you can get in touch. We look forward to hearing from you.

Opening Hours

Monday – Friday: 8:30 am – 6:30 pm
Saturday: Closed
Sunday: Closed
Tel: 01983 813913
Email: naturallyactive@lizearle.com

*Free delivery available when you spend £30 or more (excluding delivery and gift vouchers) through lizearle.com and our Customer Centre only. Free delivery is England, Wales, Northern Ireland and Scotland standard delivery only and applies to your entire order. Ordering after 2pm could extend delivery by an extra working day.

**Ordering after 2pm could extend delivery by an extra working day.

 

Personalised skincare quiz

Find your skincare routine

We use 25 years of experience to help you find the best skincare routine for you. Just answer 5 simple questions about your skin.
Rated 5 out of 5 by from The only face wash I would use I have been using this for years now, I’ve tried lots of other face cleansers but I always go back to this due to the fact that there is no irritation, it cleans my skin amazingly and you get no eye stinging whatsoever. Fabulous product
Date published: 2022-06-17
Rated 5 out of 5 by from Leaves skin feeling fantastic I was bought a small tube of this as a birthday gift and I now can’t imagine using anything else. My skin is sensitive and this leaves it feeling moisturised and super clean without any irritation whatsoever.
Date published: 2022-06-12
Rated 5 out of 5 by from Simply the best I have been using this cleanser for over 10 years and I can definitely say it's the best I have ever used. It feels wonderful on my skin and always leaves it looking better. It's easy to use and does not affect my sensitive skin.
Date published: 2022-06-11
Rated 5 out of 5 by from Great cleanser I have used this cleanser for a long time, love it! Lasts for ages
Date published: 2022-06-11
Rated 5 out of 5 by from Best face cleaner I have found 5 Stars says it all 5 stars says it all 5 Stars says it all
Date published: 2022-06-11
Rated 5 out of 5 by from Healthy skin So pleased you returned to tube packaging as felt I could not get all the cleanser out to use. Love the smell freshness and no drying out of skin using this product
Date published: 2022-06-11
Rated 5 out of 5 by from Absolutely great cream Been using it for a couple of years would highly recommend
Date published: 2022-06-10
Rated 5 out of 5 by from Over 10 years of using this I’ve been using this for over 10 years. Wouldn’t be without it. Leaves your face feeling clean & makeup free.
Date published: 2022-06-10
Rated 4 out of 5 by from Easy to use I have been using this for 20 years and never had any skin problems since ay one. Wold the be without it.
Date published: 2022-06-09
Rated 5 out of 5 by from Best cleanser Have used cleanse and polish for years and have tried other makes but no match to cleanse and polish.
Date published: 2022-06-09
Rated 5 out of 5 by from I love it! I absolutely love this product. My skin, at my age, is sensitive so the cleanse and polish works beautifully as the other clean using products I was using were either abrasive ir too oily. I love it.
Date published: 2022-06-09
Rated 5 out of 5 by from Great product Part if my nightly routine.. Been using it for years.
Date published: 2022-06-08
Rated 5 out of 5 by from Best Ever I have used this cleanser for some years and it is the best. I have sensitive dry skin but never a problem. Removes eye makeup however stubborn with no irritation. My skin glows and looks cared for. Liz Earle you are my saviour.
Date published: 2022-06-08
Rated 5 out of 5 by from Fantastic cleanser I have been using Cleanse & Polish for many years and it does what it says, cleanses really well leaving your skin feeling wonderful :-)
Date published: 2022-06-08
Rated 5 out of 5 by from A gentle retinol This is the only retinol that does not irritate my sensitive skin.
Date published: 2022-06-08
Rated 5 out of 5 by from Absolutely love it My face has never felt cleaner, I have extremely sensitive skin especially around the eyes, this is the only makeup remover/cleanser that doesnt make my skin flare up, couldnt recommend highly enough
Date published: 2022-06-08
Rated 5 out of 5 by from Love this Haven't purchased this in a while tried other products but came back and so happy i did its amazing at removing make up
Date published: 2022-06-07
Rated 5 out of 5 by from The Only Cleanser I Ever Use! My go to cleanser all the time, I wouldn't use anything else. Great for sensitive skin, cleanses beautifully, Removes makeup effortlessly, cleans away all the daily impurities. My skin looks amazing and has a lovely glow. It really is amazing..
Date published: 2022-06-07
Rated 5 out of 5 by from What a Product About 3 years ago, a girlfriend introduced me to the cleanser and the Body Balm. I have psoriasis, and not only does it keep my flaked skin in check, I have given pots of the Body Balm to other sufferers, with anecdotal feedback that it works to reduce scales and redness.
Date published: 2022-06-06
Rated 5 out of 5 by from It’s the best Been using cleanse and polish for years , and would highly recommend . My daughters use it and now my granddaughters also use it .
Date published: 2022-06-06
Rated 5 out of 5 by from Cleanser Love the texture, so creamy and the smell is beautiful. Cloth good quality too.
Date published: 2022-06-05
Rated 5 out of 5 by from A gentle feel-good morning clean I’ve used this product for several years now and have never been disappointed in the way it cleans my skin.
Date published: 2022-06-03
Rated 3 out of 5 by from Had this product changed I always used the cleanse and polish but stopped a few years ago when I went to Australia I decided to purchase some more a couple of weeks ago and had it delivered to me in Australia It’s nothing like I remember it’s not as thick and the smell isn’t as strong it’s still nice but not a lot different to the many cleansers on the market now whereas at one time it was so special Has it been changed ? Christine
Date published: 2022-06-03
Rated 5 out of 5 by from Constant perfection I have used this excellent product since Liz first brought it to QVC years ago. Have never been without it since and thank goodness it’s not been changed in any way. !
Date published: 2022-06-02
Rated 5 out of 5 by from Great product Love this, makes my skin feel and look clean, so easy to use
Date published: 2022-06-01
Rated 5 out of 5 by from Great product I’ve used this for years . But then decided to change product to something much cheaper, but after buying two months of cheaper brand decided to go back to liz Earle. So glad I did I love this product.
Date published: 2022-05-31
Rated 5 out of 5 by from Love it. I’ve been using this product for a few years now. It’s easy to use and so gentle on your skin. I have sensitive skin and have never had any problems using it. In fact my skin seems better. Love the smell. Would highly recommend it.
Date published: 2022-05-30
Rated 5 out of 5 by from Best cleanser on the market I have been using Liz Earle products for approximately 15 years. I had problem skin before and this was recommended by a friend. Amazing product and my skin is in great condition and I'm told I don't look my age and its all thanks to these products
Date published: 2022-05-27
Rated 5 out of 5 by from Consistently good I have been using this cleanser for years and thoroughly recommend it.
Date published: 2022-05-25
Rated 5 out of 5 by from I love it ! I've been using this for over a year now and it makes my skin feel soft and clean
Date published: 2022-05-25
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As this says it's a gentle exfoliater would it be recommended to not use it every day

Asked by: Alixx
Use it every morning and evening. It is wonderful, gentle and removes all makeup at night and wakens the skin in the morning. It does it all! 
Answered by: Decani
Date published: 2022-05-17

My skin has started feeling dry after I have used the cleanse and polish. I am not sure why. Do you have any advice? I follow with your toner and then moisturiser.

Asked by: Suz27
Hi, thanks for getting in touch. We're sorry to hear that your skin feels dry after using our Cleanse & Polish. If your skin is feeling particularly dry or a little unbalanced, we'd recommend our Probiotic Milk Cleanser. Our Probiotic range will protect and strengthen skin`s natural moisture barrier to prevent water loss through the day/night for velvet soft, deeply hydrated and balanced skin. This can be used continuously, or when you feel that the condition of your skin has improved, you can try returning to our Cleanse & Polish. We hope this information helps - The Liz Earle Beauty Co. Team
Answered by: LizEarleBeautyCo
Date published: 2022-04-11

Does this product contain sufaltes please?

Asked by: LPinWP
Thank you for your question. We can confirm that we do not use either sodium lauryl sulphate or sodium laureth sulphate in any of the Liz Earle Naturally Active Skincare range, including our Cleanse & Polish. Hope this helps. - The Liz Earle Beauty Co Team.
Answered by: LizEarleBeautyCo
Date published: 2022-03-15

Hi, is this suitable for teenage acne? And does the 200 ml come in a pump form? Should I use the cloth twice a day? is the product non-comedogenic?

Asked by: mmauve
Hi, thank you for your question. Our Cleanse & Polish is ideal for teenager acne prone skin types it contains eucalyptus and rosemary which gently purifies the skin, ridding it of excess oil without harshly stripping the skin (which causes more oil production). The exfoliation of the cotton cloth also helps to free the skin of blackheads, blemishes and excess oil while keeping the pores clear, for a clearer brighter complexion. For the best results we would recommend cleaning twice a day using the cloths. We can confirm we have a variety of sizes a 100ml or 200ml tube, and also a 100ml pump. None of the products in the Liz Earle Naturally Active Skincare range have been tested for comedogenicity. However, we believe that one ingredient that could cause a product to be comedogenic is mineral oil and this is not something that is used in our skincare range, as we believe that plant oils are better for the skin. We hope this information helps. - The Liz Earle Beauty Co Team.
Answered by: LizEarleBeautyCo
Date published: 2022-02-28

Hi. My ten year old has just started to get slightly congested/blackheads around her nose area. She is very young and only uses water. Would it be ok to use c&p a few times a week or once daily to cleanse her skin? Her skin type is normal.

Asked by: Serena B
Thank you for your question. We can only support the use of skin care products, such as cleanse, tone and moisturise; for children that are 12 years and above, providing that the directions for use are followed correctly and as directed on pack. We would not recommend introducing any skincare items at 10 years or such as young age ideally. We hope this information is helpful, but please do not hesitate to contact our customer centre team on 01983 813913 if we can be of any further assistance. – Liz Earle Beauty Co.
Answered by: LizEarleBeautyCo
Date published: 2022-02-16

how do i order  what i want?

Asked by: jane73
Thank you for your question. You can order online here https://www.lizearle.com/ or by calling us on 01983 813913. Our lines are open 8.30am -6.30pm Monday to Friday. We hope this information is helpful, but please do not hesitate to contact our customer centre team on 01983 813913 if we can be of any further assistance. – Liz Earle Beauty Co.
Answered by: LizEarleBeautyCo
Date published: 2022-02-16

Can i just buy cloths on line or extra cloths wirh an order?

Asked by: Ruthactually
Thank you or your question. You can purchase a pack of our Pure Cotton Cloths here: https://www.lizearle.com/skincare/our-range/accessories/COM223.html , or if you select a ‘starter pack’ when ordering our original Cleanse & Polish these will include 2 cloths along with your cleanser. We hope this information is helpful, but please do not hesitate to contact our customer centre team on 01983 813913 if we can be of any further assistance. – Liz Earle Beauty Co.
Answered by: LizEarleBeautyCo
Date published: 2022-02-16

Hi there,  I have something called bletheritis (eye condition) is this product sensitive enough for sensitive eyes?  Do you have any samples I could try? 

Asked by: Victor
Thank you or your question. Whilst we do have a number of customers with conditions such as bletheritis commenting positive results, our products are not intended for medical use. There are no guarantees our range will suit everyone, as we don’t know what ingredients your skin/eyes may be sensitive to. Therefore, we would highly recommend carrying out patch test the products before use, to make sure they are suitable for your skin. A small amount should be applied close to the area of intended use (behind the ear is ideal in this instance). Should you experience any redness, irritation or discomfort during the next 24 hours or at any point during use, then you should immediately discontinue use and get in touch with us. We do not have samples to send we’re afraid, where we have such a generous returns policy. If for any reason your purchase is not suitable for your use or you do not like, we are happy to exchange or refund within 60 days of you receiving your order, even after you've tried it. We feel this is more beneficial to our customers than providing samples, as it gives you the opportunity to try the product for some time to decide if it is suitable for you before committing to your purchase. We hope this information is helpful, but please do not hesitate to contact our customer centre team on 01983 813913 if we can be of any further assistance. – Liz Earle Beauty Co.
Answered by: LizEarleBeautyCo
Date published: 2022-02-16
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