Skip to Content (Press Enter) Skip to Footer (Press Enter)

Pro-Biotic Balancing Milk Cleanser for sensitive skin 100ml

Sustainably sorced ingredients

Recycled materials

About this cleanser

Protects and strengthens skin’s moisture barrier for visibly healthier-looking skin. This ultra-gentle, milky cleanser effectively cleanses without stripping skin’s goodness, leaving even the most dry, sensitive, and reactive-feeling skin looking calmer, clearer and healthier.


With our unique blend of nutrient-rich pre, pro and postbiotics, this kind-to-the-skin formula effortlessly melts away impurities, pollution and make up while strengthening skin's moisture barrier for a nourished, soothed, healthy-looking glow.


Powered by ingredients expertly selected for their efficacy, including chicory, lunaria oil, jojoba oil and oat extract.


We recommend rinsing off your cleanser with warm water, no pure cotton cloth required.


Strengthens the moisture barrier to dramatically improve the look of dry, sensitive skin in 7 days​*


Whilst our Pro-Biotic range is free from synthetic fragrance, you may notice a slight ‘oat-like’ scent. This is simply the natural scent of our powerful naturally active ingredients.


Dermatologically tested.


*Consumer trials on 363 women

**Consumer study on 121 women


(£0.18 per ml)
In Stock
Pro-Biotic Balancing Milk Cleanser for sensitive skin 100ml
(£0.18 per ml)

“My skin is sensitive and gets irritated very easily. This is a pleasure to use. It's both soothing and comforting and leaves your skin lovely, clean and soft.”

Karen, Middlesex

Why you will love this

  • Instantly soothes to protect skin's moisture barrier
  • Effortlessly melts away impurities and make up
  • Restores healthier-looking skin in just 7 days
  • Suitable for even the most senstive skin
  • Dermatologically tested
  • Suitable for vegans

Use morning and night, followed by your probiotic moisturiser.

Pro-Biotic Milk Cleanser

How to use

Pro-Biotic Milk Cleanser

Watch now

Pro-Biotic Cleanser The Results


(Cichorium intybus)

Sustainably grown on an organic farm in France, chicory is a natural prebiotic with skin-soothing properties. It has been used as a traditional herbal remedy for both skin and digestive health for hundreds of years.


(Simmondsia chinensis)

One of the skin’s most naturally compatible oils, jojoba promotes a healthy-looking glow without clogging pores. The jojoba shrub we source is native to the Sonoran Desert in the US, and Patagonian Desert in Argentina.


(Lunaria annua)

Lunaria oil is naturally rich in skin-compatible fatty acids, and is known to nourish and provide long-lasting hydration. Our lunaria is grown on 2 farms in Lincolnshire & Essex and is recognised by the Royal Horticultural Society for benefitting local insect populations.

Oat Extract

(Avena sativa)

Sustainably grown in Sweden and Finland, the oats we use are specially selected for their higher levels of Beta Glucan, a fibre known to help soothe and improve the appearance of skin. Our oats are fermented to produce a unique strain of Lactobacillus (friendly bacteria).

Aqua (water), Simmondsia chinensis (jojoba) seed oil, Glyceryl stearate citrate, Hydrogenated vegetable oil, Cetearyl alcohol, Coco-caprylate/caprate, Propanediol, Lunaria annua seed oil, Avena sativa kernel flour, Squalane, Cichorium intybus root extract, Sphingomonas ferment extract, Avena sativa (oat) kernel extract, Lactobacillus ferment, Helianthus annuus (sunflower) seed oil, Cetearyl glucoside, Phenoxyethanol, Caprylyl glycol, Sodium stearoyl glutamate, Sodium gluconate, Sodium benzoate, Sodium hydroxide, Citric acid, Potassium sorbate, Tocopherol (vitamin E).

Tube made using 55% recycled materials
With sustainably sourced naturally active ingredients with Gold level traceability
We're certified under the Cruelty Free International Leaping Bunny Program


FREE delivery when you spend £25*

  • Standard delivery – up to 5 working days – £3.75 or free when you spend £25*
  • Priority delivery – 2-3 working days – £4.25
  • Special delivery – 1-2 working days – £9.25

Recorded delivery also available. Find out more on our delivery information page.

Love it or your money backfree returns within 60 days

Order by 2pm Monday to Friday

Rated 5 out of 5 by from Happy..Happy..Happy! Due to menopause had hormonal imbalance and produced spots around chin area, used the balancing milk cream along with the other products and reduced within 24 hours significantly - so pleased
Date published: 2023-08-17
Rated 2 out of 5 by from Not for me. [This review was collected as part of a promotion.] I was given a free sample of this poduct in Boots. Unfortunately it stung my eyes and left my skin feeling tight and so itchy. I have rosacea and eczema, so my skin is very reactive. I can't even use cleanse and polish now. Back to the medicinal cleansers!
Date published: 2023-08-02
Rated 5 out of 5 by from Love this Cleanser! I bought this to try out instead of the green clean and polish one and I love it! It's more of a liquid than a cream which I prefer and it does a great job and leaves my skin feeling moist and soft.
Date published: 2023-07-13
Rated 5 out of 5 by from Fresh as a daisy Lovely soft creamy milk cleanser. Skin feels amazing af. Soft and even
Date published: 2023-06-06
Rated 5 out of 5 by from Wow Literal improvement from first use! Really helped to tone down all my spots and I’ve seen a huge improvement and it’s only day two! Good for someone who’s come off the pill and is having reactive skin
Date published: 2023-05-29
Rated 5 out of 5 by from Gentle and effective cleanser I purchased this Liz Earle cleanser as my skin was breaking out in blemishes. I wanted something pure and to balance my skin - bringing it back to healthy skin. I usually use this at the wash basin. Wet my face with warm water. Apply enough of the cleanser to wash my face and neck area. It’s easy to massage around and goes quite far. Smells a bit earthy, but I guess it is because it’s probiotic. I use a wet face cloth to thoroughly remove it. Leaves my skin feeling super clean, refreshed and supple. I follow with a spritz of the Liz Earle instant boost skin tonic and either the probiotic day cream or night cream. Skin feels smooth and velvety and balances my normal/combination skin. Definitely would re-purchase and recommend.
Date published: 2023-05-24
Rated 4 out of 5 by from Cleanser Have used Liz Earle since its conception. This cleanser very nice but still prefer the original
Date published: 2023-05-23
Rated 5 out of 5 by from Lovely cleanser I've been buying this for over a year now for my daughter and She loves it
Date published: 2023-05-17
Rated 5 out of 5 by from Lovely cleanser This is a really nice cleanser it’s the first time I have tried this I would recommend it’s great
Date published: 2023-05-12
Rated 5 out of 5 by from Gentle and calming I love using this cleanser it's very gentle smells kind of oaty not unpleasant. It really does calm irritated skin I have oily sensitive skin with large pores which were becoming more noticeable with age. I have tried so many brands but I am so glad Liz Earle has developed this range I am impressed with the results after a few short weeks !
Date published: 2023-05-05
Rated 1 out of 5 by from Do not use Made my skin red, blister and spot. Awful cream avoid at all costs.
Date published: 2023-04-24
Rated 5 out of 5 by from Cleanser My first time using this, its nice to use. Not entirely sure if using everyday would cause breakouts due to ingredients
Date published: 2023-03-30
Rated 5 out of 5 by from Amazing for perioral dermatitis I have been struggling with perioral dermatitis everything I used was flaring my skin up! This has helped repair and restore the skin I’m so pleased I’ve found something that’s helped! And I felt lost hence why I’m writing this review this does wonders!!! And hope it helps someone eles look to find something for perioral dermatitis
Date published: 2023-03-29
Rated 1 out of 5 by from Stings the skin This stings my skin when I use it, my skin has become irritated as a result. I persisted using it thinking it must just be the probiotics active ingredient, but I’ve had to stop. I’ve used Liz Earle products for years without any issues at all!
Date published: 2023-02-19
Rated 5 out of 5 by from Unpleasant smell-HOORAY!! I have been suffering with reality bad super sensitive and reactive skin for almost a year and have tried very many so claimed "sensitive skin" products. Massive Congratulations to Liz Earle team for not adding any unwanted and unnecessary fragrance to this game changing cleanser. After day 4 the angry red bumpy triangles on my cheeks were a normal colour and the bumps ,significantly improving. It is now day 7 and the worst of the bumps initially darkened and are almost drying out and flaking away and my unaffected skin looks an feels amazing. I must say I do not like the smell ,but the benefits to my skin far outweighs this. If anyone is considering not buying this product because of the comments about the smell please don't be put off , to me it is a really positive sign of a truly gentle but hard working product. Love Love Love it!
Date published: 2023-02-09
Rated 5 out of 5 by from great product Very soft and moisturising. It's great to use on its own as a daily cleanser. I have tried it as the second cleanser in a double cleanse routine, I don't think it's best for that.
Date published: 2022-12-20
Rated 5 out of 5 by from Cleanser Great cleansing with the washable pads less drying than my previous products
Date published: 2022-12-18
Rated 2 out of 5 by from Not a milk at all Ordered this has it is described as a cleansing milk as I can only use milk. It is a cream so not happy. Too 'creamy'
Date published: 2022-12-18
Rated 2 out of 5 by from Won't boyher again This stuff didnt remove all my make up. Standard Cleanse and Polish is much better. I will stick to the original in future.
Date published: 2022-12-06
Rated 5 out of 5 by from Lovely gentle cleanser Originally tried a tester of this for my rosacea / sensitive skin and it is a perfect non-irritating creamy cleanser that leaves my skin feeling nourished and gentle eye make-up remover. The cica paste also works really well as a pairing to shield skin against winter cold!
Date published: 2022-11-13
Rated 5 out of 5 by from Calmer Skin My skin has deteriorated a lot this year (I've just turned 40). I developed mild rosacea and my skin doesn’t seem to tolerate anything. I am allergic and intolerant to many foods and drink (including alcohol). I have always used ‘clean’ skincare but it was no longer working for me. I stumbled across this and decided to give it a go and I’m so glad I did! What a difference it has made in just two weeks. My skin is so much calmer and looks and feels lovely. The rosacea hasn’t gone but it’s certainly calmed down. The smell of the cleanser doesn’t offend me at all - it’s a lovely mild oaty smell. I’ve just bought the day and night cream, and I really hope I can tolerate them too.
Date published: 2022-11-11
Rated 1 out of 5 by from Breakout I usually love Liz Earle skincare but this did not agree with my skin at all. I had a bad breakout of acne using this cleanser and I wasn’t keen on the smell. It smelled like raw potatoes.
Date published: 2022-10-30
Rated 5 out of 5 by from Really good Is definitely a stronger cleanser compared to cleanse and polish but in a good way, skin feels softer, less oily and unblocked
Date published: 2022-10-22
Rated 5 out of 5 by from Face It’s much better than the original!! And you don’t need much of it.
Date published: 2022-10-10
Rated 5 out of 5 by from Sensitive skin Great for sensitive skin, lovely and creamy, I use with water and a flannel
Date published: 2022-10-09
Rated 5 out of 5 by from Gentle cleansing I have mild rosacea so have to be careful what I use on my face. Most things cause irritation and for a long time the only thing that didn’t cause redness was a mid-price French brand. However, they didn’t have the right ethicsl credentials so I had to look for something else. This cleanser is very gentle, doesn’t irritate my skin or make it feel tight or dry. A little goes a long way: I use it every day to wash my face and the tube is still going a month and a half later. I am delighted to have found a replacement for my previous brand that has the all-important Leaping Bunny accreditation. I would definitely recommend.
Date published: 2022-09-23
Rated 5 out of 5 by from Pro Biotic Balancing Milk Cleanser First time purchase of this cleanser. It cleanses skin without leaving it feeling dry afterwards. Lovely consistency without an overpowering fragrance. I only use it in a morning so have not used it to remove makeup or mascara so cannot comment on how effective it is at removing such.
Date published: 2022-09-08
Rated 5 out of 5 by from Amazing product I brought this a month ago, after being menopausal my usual cleanser had started to cause very dry and cracked skin. I tried various other products before finding this one. Not only as it cleared my dry skin up completely after 2 weeks, but it's also helped my roseacha. Would definitely recommend, and there was 25% off at the time.
Date published: 2022-09-07
Rated 5 out of 5 by from Wonderful Cleanser This cleanser has calmed my mature, unhappy, reactive, skin wonderfully. It’s lovely to use, and leaves my face feeling clean, soothed and hydrated. A little goes a long way too, so although its quite expensive, for me it’s become an essential purchase.
Date published: 2022-08-31
Rated 5 out of 5 by from Exceeded Expectations. When two angry itchy red patches suddenly appeared on my cheek and hairline. I felt that an ultra gentle cleanser might help, and it did! This has calmed my skin, and leaves my face feeling clean yet soothed, with a cushioned layer protecting it. Cannot recommend too highly.
Date published: 2022-08-31
  • y_2023, m_12, d_4, h_8
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.37
  • cp_2, bvpage2n
  • co_hasreviews, tv_0, tr_202
  • loc_en_GB, sid_F33421, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_lizearle-en_gb
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getReviews, 5ms
  • reviews, product

Is this cleanser suitable for oily skin? 

Asked by: Rach212
Hi, thanks for getting in touch. When we formulated our Pro-Biotic Range, we had those with quite reactive or sensitive skin types in mind. However, these products are suitable for all skin types. This cleanser will effortlessly remove impurities and make up, effectively cleansing without stripping skin`s goodness. Protecting and strengthening skin`s moisture barrier for visibly healthier skin. All our formulations are made as mild and gentle as possible, so our products can be used by those with even the most sensitive skin. However, as everyone's skin is so very different, what may be suitable for some, may not be suitable for others - so we always stress the importance of patch testing. We hope this information helps however, should you require more bespoke skincare advice or, product recommendations, we would ask you to kindly contact our Customer Care Centre by calling 01983 81393. Our phone lines are open Monday to Friday, 8am until 5.30pm, closed bank holidays - The Customer Care Centre
Answered by: LizEarleBeautyCo
Date published: 2023-11-23

Do the hot cloth cleansers or toner contain linalool either in pure state or as part of plant oil? 

Asked by: PMN437
So sorry I don’t know I would ask Caroline or Sarah, they would be able to answer that question x
Answered by: Lori21
Date published: 2023-08-25

My daughter is 10yrs old suffers with eczema and has spots on her face would this product be suitable?? 

Asked by: Rambone18
Personally I think it would be fine.  I’ve found this to be a very gentle cleanser.  It doesn’t strip my skin or make it dry and I have very sensitive skin.  Whilst it may not cure your daughter’s eczema, it could calm it.  All good wishes for it to settle down.
Answered by: Hollybean
Date published: 2022-09-16

Is this vegan friendly? I would love to go back to being able to use a Liz Earle cleanser. Many thanks x

Asked by: Astrid
Thank you for your question. Our Pro-biotic Balancing range does not contain any animal derived ingredients and so is suitable for vegans. We hope this information is helpful, but please do not hesitate to contact our customer centre team on 01983 813913 if we can be of any further assistance. – Liz Earle Beauty Co.
Answered by: LizEarleBeautyCo
Date published: 2022-10-03

Is it ok to remove with just the Muslin cloth

Asked by: big nanna
Thank you for your question. Using an cloth is optional and personal prefer- it is not required or essential though. We hope this information is helpful, but please do not hesitate to contact our customer centre team on 01983 813913 if we can be of any further assistance. – Liz Earle Beauty Co.
Answered by: LizEarleBeautyCo
Date published: 2022-02-16

Is this any good for rosacea?

Asked by: Hollibobs
Hi there, thanks for getting in touch. We would always recommend that if you have a specific concern such as rosacea you talk to your Doctor or Dermatologist, however, the range has also been tested on, and found to be suitable for rosacea-prone skin. Our products are ultra-gentle, so are suitable for those looking for gentle, soothing skincare range that leaves skin feeling calmer and stronger We do hope this helps. - The Liz Earle Beauty Co. Team
Answered by: LizEarleBeautyCo
Date published: 2023-01-16

Is this suitable for teenage breakout skin?

Asked by: SUBY
Hi there, thanks for getting in touch, This range has been tested on, and found to be suitable for acne-prone skin. Our products are ultra-gentle and balancing, so are suitable for those looking for a soothing skincare range that can help reduce oiliness to reveal clearer looking skin. We hope this helps! - The Liz Earle Beauty Co. Team
Answered by: LizEarleBeautyCo
Date published: 2021-11-19

Do you follow this up with the instant boost toner or is that not needed with this range?

Asked by: SairaA
Hi there, thanks for getting in touch. If you’re already using other Liz Earle products then you can absolutely mix and match to use our Pro-biotic Balancing Range as part of your routine. It's really down to personal choice! We hope this helps. - The Liz Earle Beauty Co. Team
Answered by: LizEarleBeautyCo
Date published: 2022-04-12
  • y_2023, m_12, d_4, h_8CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.37
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_9
  • loc_en_GB, sid_F33421, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_lizearle-en_gb
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getContent, 5ms
  • questions, product