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Contact Us

Our Customer Service Team

For personalised and bespoke skincare and product advice please contact our friendly Customer Centre team. Our customer advisors are all CIBTAC endorsed skin experts and would love to help you find a skincare routine that best suits your skincare goals. You can reach us on the telephone, by Email, via Live Chat, or contact us on Social Media, we look forward to hearing from you soon.

Group of products.

Call us

Give us a call on   +44 (0)1983 813913

Monday - Friday: 09:00-17:00
Saturday - Sunday: CLOSED
Bank Holidays: CLOSED

Calls to our Customer Centre will be charged at local rates from a BT landline, mobiles and other providers will vary. Please speak to your provider for details.

Live chat

Monday - Friday: 9:00 am - 5:00 pm
Saturday - Sunday: CLOSED
Bank Holidays: CLOSED


The teams aim is to reply to all emails within 5 working days however, please be advised that during promotional activity it may take longer for a response. For any urgent enquiries please call or message us via Live Help.

Visit us

Discover more about our flagship and partner stores.
Find your nearest store


... contact us on social! Send us a message on Facebook or Twitter and we will be happy to help. It doesn’t have to be a query, we love it when you share feedback, reviews and pictures too.

Warehouse & packing facility

Liz Earle Beauty Co Ltd, 100 Seaview Road, Cowes PO31 7UQ

Corporate enquiries

Contact us via email

Alternatively please write to us at:

Liz Earle Beauty Co.
The Green House
Nicholson Road
Isle of Wight
PO33 1BD

If you need help with returns, refunds or delivery, check out our FAQs page

Registered company details

"Liz Earle Naturally Active Skincare" is a trading name of Liz Earle Beauty Co. Ltd. Registered in England & Wales No. 3070395 Registered address: The Green House, Nicholson Road, Ryde, Isle of Wight PO33 1BD. VAT No. 240430259