Contact Us

Our Customer Service Team

For personalised and bespoke skincare and product advice please contact our friendly Customer Centre team. Our customer advisors are all CIBTAC endorsed skin experts and would love to help you find a skincare routine that best suits your skincare goals. You can reach us on the telephone, by Email, via Live Chat, or contact us on Social Media, we look forward to hearing from you soon.

Call us

Monday - Friday: 08:00-17:30
Saturday - Sunday: CLOSED
Bank Holidays: CLOSED

Give us a call on   +44 (0)1983 813913

Calls to our Customer Centre will be charged at local rates from a BT landline, mobiles and other providers will vary. Please speak to your provider for details.

Live chat

Monday - Friday: 9:00 am - 6:00 pm
Saturday - Sunday: CLOSED
Bank Holidays: CLOSED

Live chat

Email

naturallyactive@lizearle.com

Please be advised that as the team are currently experiencing high volumes of emails, there may be a longer wait than usual for a response. For all enquiries sent via social media direct messages, the team’s aim is to reply within 7 working days.

Calling from USA? Toll-free number:

Monday – Friday*: 6 am – 3 pm EST
*Closed UK Public Holidays

Visit us

Discover more about our flagship and partner stores.
Find your nearest store

Alternatively...

... contact us on social! Send us a message on Facebook or Twitter and we will be happy to help. It doesn’t have to be a query, we love it when you share feedback, reviews and pictures too.

Warehouse & packing facility

Liz Earle Beauty Co Ltd, 100 Seaview Road, Cowes PO31 7UQ

Corporate enquiries

Call our reception

Monday to Friday: 8:30am – 5.00pm

+44 (0)1983 813400

Alternatively please write to us at:

Liz Earle Beauty Co.
The Green House
Nicholson Road
Ryde
Isle of Wight
PO33 1BD

Calls to our reception will be charged at local rates from a BT landline, mobiles and other providers will vary. Please speak to your provider for details.