Unless otherwise specified, these terms apply to all offers, promotions and competitions listed below (Promotions). Each Promotion may have additional specific terms which will be detailed below (Promotion Terms) and will be deemed to incorporate these General Terms. Should there be any conflict between these General Terms and the Promotion Terms, the Promotion Terms shall prevail.
All Promotions are subject to availability and fair use, while stocks last. There are no cash or other alternatives, and we reserve the right to amend or withdraw Promotions at any time, for any reason. We recommend keeping a copy of all relevant terms for future reference. Promotional offerings cannot be used in conjunction with any other promotional offer.
These terms apply to all promotional discounts either automatically applied to pricing or via discount codes which can be used to receive a special discount via lizearle.com or our Customer Centre and not in any stores or on partner retailer sites unless otherwise stated in relevant promotional material.
The discount amount available will be specified alongside any other spend conditions in the promotional material received.
By making a purchase with an automatic discount or code, customers are accepting these terms.
Unless otherwise stated in relevant promotional material, discounts do not apply to:
Cost of postage and packaging
Your Daily Routine Offer with Skin Repair™ or Superskin™
Perfect Pairs Offers including:
Day-to-Night Cleansing Duo
Soothing Skincare Duo
Brightening Eye Care Duo
Instant Glow Duo
2-Step Body Care Ritual
Botanical Shine Haircare Duo
Hydrate & Protect Kit
The Liz Earle Outlet
Codes must be entered during the checkout process online when placing an order or quoted when ordering via our Customer Centre.
Only one Code can be used per order and each code may only be used once. Customers must not publish or distribute Codes in any way.
Entry into this prize draw will be made automatically once a qualifying product review has been made on lizearle.com.
All entrants must be at least 18 years of age and residents of the UK or ROI. Employees of Liz Earle, their families, dependents and agents and any other person connected with the competition are not eligible to enter.
Employees of Liz Earle, their families, dependents and agents and any other person connected with the competition are not eligible to enter.
The competition begins on Monday 2nd May 2022 and the closing date for the competition is Wednesday 31st August 2022. There will be one draw per month. 4 draws will be made in total.
1 winner will be randomly selected from all entries, per month (in May, June, July, and August). The decision is final, and no correspondence will be entered into. Entries will not roll over to following month. Only one review can be provided per product. Reviews can be provided for a different product in the range and will be accepted as a valid entry. You must have purchased each product in order to leave a review and be entered into a monthly draw.
A representative from Liz Earle will notify the winner directly via email w/c 30th May 2022, w/c 27th June 2022, w/c 25th July 2022 and w/c 29th August 2022. The email will come from email@example.com. This must be acknowledged by the winner within 5 days. Failure to respond to this message means an alternative winner will be selected from all valid entries received. The winners will be asked to provide contact details for the purposes of awarding the prize only.
The winners will receive a Daily Routine bundle including:
1 x choice of cleanser: Cleanse & Polish™ Hot Cloth Cleanser 200ml, Cleanse & Glow™ Transforming Gel Cleanser 150ml, or Pro-Biotic Balancing Milk Cleanser 100ml.
1 x Instant Boost™ Skin Tonic 200ml
1 x choice of moisturiser: Skin Repair™ Light Cream 50ml, Skin Repair™ Gel Cream 50ml, Skin Repair™ Rich Cream 50ml, Superskin™ Moisturiser with natural neroli 50ml or Superskin™ Moisturiser unfragranced for sensitive skin
There are no cash alternatives: the prize must be accepted as offered and is not transferable. Liz Earle reserves the right to substitute a prize or part thereof with a prize of equal or higher value in the event of unforeseen circumstances.
The Promoter does not accept any responsibility for any infringement of any third party intellectual property rights caused by entrants entering this prize draw. All copyright in the entries is the property of the Promoter. The Promoter reserves the right to use any entries for such purposes and no additional payment will be made for using entries in this way.
Responsibility will not be accepted for loss, delay and corruption of any data in transit or in the incomplete nature of any entries to the prize draw.
The Promoter of this competition is: Liz Earle Beauty Co. Limited, The Green House, Ryde, Isle of Wight, PO33 1BD, UK. England & Wales No. 3070395
The promoter will, on request, make available details of the prize winners (Surnames and Counties of residence).
If you object to your Surname and County being made available on request, in the event of being a prize winner, you must notify the promoter by contacting our customer service team Your details can still be made available to the Advertising Standards Authority should they request this information to assess compliance with the CAP Code.
For a list of prize winners, please write to: Liz Earle Beauty Co. Limited, The Green House, Ryde, Isle of Wight, PO33 1BD, UK. England & Wales No. 3070395 after x enclosing a stamped self-addressed envelope.
Entries are subject to verification. Incomplete, bulk, automated and third party entries will be disqualified. Liz Earle reserves the right to amend, alter or terminate this promotion, to refuse to accept any entrant and/or to select a winning entry at Liz Earle’s absolute discretion.
These terms and conditions are subject to the laws of England and Wales.
Free delivery available when you spend £30 or more in a single transaction (excluding delivery and gift vouchers) through lizearle.com and our Customer Centre only.
Free delivery covers UK, Europe, USA, Canada and Worldwide. Standard Service only and applies to your entire order. Ordering after 2pm could extend delivery by an extra working day.
Qualifying spend relates to a single transaction exclusive of retail and treatment vouchers and postage and packaging.
Spend £35 to receive one travel size, £55 to receive two travel sizes and Spend £75 to receive three travel sizes in a single transaction.
Only available through lizearle.com and our Customer Centre.
Unless otherwise stated in relevant promotional material, Codes do not apply to:
Free gifts are subject to availability and selected at random from the following:
Cleanse & Polish™ 30ml + 1 cloth
Skin Repair™ Light Cream 15ml
Skin Repair™ Rich Cream 15ml
Skin Repair™ Gel Cream 15ml
Gentle Face Exfoliator 15ml
Instant Boost™ Skin Tonic 50ml
Cleanse & Glow™ Transforming Gel Cleanser 10ml
Balancing Gel Mask 15ml
Superskin™ Alt-Retinol Paste 15ml
We cannot process specific requests.
Regardless of the name on the order, your entire order will be sent to the delivery address along with any complimentary items and paperwork.
This gift voucher can be redeemed at Liz Earle own stores in Ryde only, prior to the expiry date indicated. For store addresses, please visit lizearle.com/where-to-buy or call our friendly Customer Centre team on +44 (0)1983 813 913. Calls to our Customer Centre will be charged at local rates from a BT landline, mobiles and other providers will vary. Please speak to your provider for details.
This gift voucher is not redeemable through lizearle.com, third party retailers or mail order purchases through the Liz Earle Customer Centre or by post.
This gift voucher can be used in whole or part payment for any products or treatments at our 2 stores. All products and treatments are subject to availability.
As no personal information is taken for gift voucher customers, Liz Earle are unable to replace or reimburse the value of your gift voucher if it’s lost, stolen or damaged – please look after this card carefully and treat it just like cash.
We may refuse any gift voucher that has been mutilated, damaged, defaced or reproduced without our authority.
This gift voucher cannot be redeemed in whole or part for cash at any time.
After making a purchase with your gift voucher, any outstanding balance will be added to a new gift voucher, with the same expiry date as the original.
Refunds or credits for products or treatments purchased with this gift voucher will also be provided in the form of a gift voucher.
Funds on Liz Earle gift vouchers are not covered by the Financial Services Compensation Scheme. In the unlikely event of the issuer of this product becoming insolvent, the funds on your gift voucher may not be available to spend.
This gift voucher is issued by Liz Earle Beauty Co. Limited, The Green House, Ryde, Isle of Wight, PO33 1BD, UK, England & Wales No. 3070395 Registered address: Liz Earle Beauty Co. Limited, The Green House, Ryde, Isle of Wight, PO33 1BD, UK.
Customers can obtain a complimentary With Love loyalty card (WL card) from Liz Earle flagship stores, as well as Liz Earle counters in Fenwick. The WL card can be used to earn flower stamps. A flower stamp is a mark on a WL card showing that the customer has made a qualifying purchase. A qualifying purchase means a £40.00 or more spend on Liz Earle products through Liz Earle flagship stores, or Liz Earle counters and Fenwick, in a single transaction.
Customers are also entitled to one complimentary flower stamp when they complete a Liz Earle Keep-in-Touch card.
The WL card remains the property of Liz Earle, and it cannot be used to purchase Liz Earle products. Customers cannot exchange the flowers on a WL card for cash.
When a customer collects two flowers on a WL card, they will be entitled to a free gift. Free gifts will be determined by Liz Earle and are subject to change. Each time a customer collects a further two flowers, they will be entitled to another free gift, and the customer can continue this way until all eight spaces on the WL card have a flower stamp on them. This is a total of four free gifts per WL card.
To receive flowers and/or free gifts, customers must present their WL card to a member of staff in Liz Earle flagship stores or counters.
WL cards are personal to each customer and cannot be pooled with flowers collected by another individual, and then redeemed together. Neither flowers nor rewards can be transferred to any other person.
Provided a customer has a valid and unstamped receipt for a qualifying purchase, and the date of the receipt is no older than two weeks, we will add flowers to the customer’s WL card in retrospect. Receipts cannot be combined to make up a qualifying purchase. However, if a customer has multiple WL cards, all flowers may be treated as being on one WL card.
Customers must not sell, exchange or use their WL card for any purpose, except as specified in these terms.
We reserve the right to reject WL cards or to limit the use of WL cards if we deem them to have been tampered with, duplicated, damaged or in any way suspected to be affected by fraud, misconduct or unauthorised use. We may withdraw any WL cards or take any other action as we deem appropriate if we suspect fraud, misconduct or unauthorised use. If this happens, the WL card will become invalid and cannot be used to redeem flowers in exchange for rewards.