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Cleanse & Polish™ Hot Cloth Cleanser

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140 awards

Recycled materials

About this cleanser

Deeply cleanses and gently exfoliates for radiant, clearer-looking skin. Reveal radiant, clearer-looking skin with our deep cleansing British beauty icon. Always used with the gently exfoliating pure cotton cloth, it lifts away dead skin for a smoother, brighter-looking glow.


Enriched with cocoa butter to soften, smooth and moisturise, and rosemary, chamomile and eucalyptus to tone, soothe and purify – this rich, indulgent cream deeply cleanses to instantly remove daily grime, pollutants and make up, even stubborn mascara, to leave skin feeling comfortable, balanced and exceptionally clean.

Suitable for all skin types, including sensitive, our multi award-winning essential is the foundation of beautiful skin and the perfect preparation for the next step in your routine.


All skin types
In Stock
Cleanse & Polish™ Hot Cloth Cleanser
30ml tube + 1 pure cotton cloth - £7.50

“I’ve been using this for years and I wouldn’t swap it for anything. It’s amazing.”

Luce, Kent

Why you will love this

  • Effortlessly melts away pollution & impurities
  • Removes make up, even stubborn mascara
  • Gently exfoliates to help clear pores
  • Cruelty free and certified under the Leaping Bunny Program
  • For all skin types, including sensitive

Award winner

The first step in your routine, use morning and night, followed by your toner and moisturiser. Easy to use, simply follow our step-by-step guide:

Cleanse & Polish

How to use

Cleanse & Polish™ Hot Cloth Cleanser

Watch now

Cleanse & Polish The Results

Cocoa flower

(Theobroma cacao)

Famous for its excellent emollient properties, we source our cocoa butter from West Africa, where fermented beans of the cocoa tree are roasted, cracked and ground to give a powdery solid called cocoa mass, from which cocoa butter is pressed.


(Rosmarinus officinalis)

Used for its antioxidant properties, we source our rosemary from Spain, where the extract is filtered from the needle-shaped leaves of the plant.


(Anthemis nobilis)

Legendary for its skin-soothing properties, the flowers of this aromatic perennial are harvested in England in the summer, before the ingredient is solvent extracted from the fragrant flower.


(Eucalyptus globulus)

Renowned for its purifying properties and invigorating aroma, we source our eucalyptus from China, where our essential oil is steam distilled from the leaves of the fast-growing eucalyptus tree.

Aqua (water), Caprylic/capric triglyceride, Theobroma cacao (cocoa) seed butter, Cetearyl alcohol, Cetyl esters, Cera alba (beeswax), Glycerin, Polysorbate 60, Sorbitan stearate, Eucalyptus globulus leaf oil, Rosmarinus officinalis (rosemary) leaf extract, Humulus lupulus (hops) extract, Chamomilla recutita (matricaria) flower extract, Propylene glycol, Phenoxyethanol, Panthenol, Benzoic acid, Dehydroacetic acid, Sorbitol, Limonene, Ethylhexylglycerin, Polyaminopropyl biguanide, Citric acid, Sodium hydroxide.

New recyclable tube made using 55% recycled materials
Sustainably sourced cocoa butter
Sustainably manufactured cotton cloths
We're certified under the Cruelty Free International Leaping Bunny Program


FREE delivery for orders over £25

Orders £25 or more

  • Standard service – up to 5 working days – FREE*
  • Priority service – up to 4 working days – £5.25
  • Free returns within 60 days

Orders under £25

  • Standard service – up to 5 working days – £3.75
  • Priority service – up to 4 working days – £5.25
  • Free returns within 60 days

Customer Centre

Need help? Please visit our dedicated Contact Us page for all the ways you can get in touch. We look forward to hearing from you.

Opening Hours

Monday: 10:00 am – 6:00 pm
Tuesday – Friday: 9:00 am – 6:00 pm
Saturday - Sunday: Closed
Tel: 01983 813913

*Free delivery available when you spend £25 or more (excluding delivery and gift vouchers) through and our Customer Centre only. Free delivery is England, Wales, Northern Ireland and Scotland standard delivery only and applies to your entire order. Ordering after 2pm could extend delivery by an extra working day.

**Ordering after 2pm could extend delivery by an extra working day.


Rated 5 out of 5 by from The best! Absolutely the best cleanser. So gentle but removes all traces of makeup. Can be used on eyes without irritation. Wouldn't use anything else.
Date published: 2023-03-23
Rated 5 out of 5 by from Been using this for 18 years & will never stop! This is an absolute go to for gentle cleansing, I always get compliments on my skin, and at 51 that’s a real treat! Don’t be put off by the cost, I use a pea size amount onto a wet face and a little goes a long way. Leaves skin cleansed but not stripped of natural oils. I don’t have facials etc as I believe the skin has its own natural oils that don’t need stripping and this cleanser goes hand in hand with that. Fab product, don’t change it !
Date published: 2023-03-20
Rated 5 out of 5 by from Great product 🤩 The best cleanser I have ever used. Easy to apply and feels so smooth. It does as it says and removes all makeup 😊 excellent product 🤩
Date published: 2023-03-20
Rated 5 out of 5 by from Suits my more mature skin perfectly I have been using this product for many years and wouldn't use anything else on my skin
Date published: 2023-03-20
Rated 5 out of 5 by from Lovely product Bought this a week ago and it has completely changed my mornings! So relaxing!
Date published: 2023-03-19
Rated 5 out of 5 by from Love the cleanse and polish I have been using the cleanse and polish for a number of years and wouldn’t be without it. It’s lovely to use and removes all traces of makeup and eyeshadow. Truly an essential part of my skin care routine.
Date published: 2023-03-19
Rated 5 out of 5 by from Fresh feel Great fresh feeling after using the ‘cleanse and polish’ routine.
Date published: 2023-03-17
Rated 5 out of 5 by from Just a lovely product I love the cleanse and polish as I like to feel like my face has had a wash
Date published: 2023-03-13
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Hi can I ask why does this pump no longer come with a muslin cloth? Always used to unable to use cleanse& polish without it all the other c& ps have one makes it Very expensive having to buy an additional cloth regards Pearl 

Asked by: Star girl
Hi there, thanks for getting in touch. We are on a journey to improve the sustainability of our packaging, and pump packs present more of a technical challenge for finding an easily recyclable solution that can also work with our formula safely. We have been continuing to look into this issue with our suppliers, however, we hope our customers will enjoy getting all the same Cleanse & Polish™ benefits from purchasing our eco-conscious tubes, which are not only recyclable, but also made using 55% post-consumer recycled materials.​ Whilst there are currently no plans to discontinue our Cleanse & Polish in the pumps, we have made the decision to no longer sell our Starter Kits with the cloths in the pump dispenser in the hope, that more of our customers will choose to purchase our fully recyclable 100ml Tube Starter Kit which comes with two cloths. We hope this information helps however, should you require any further assistance with this, we would ask you to kindly contact our Customer Centre by calling 01983 813913, or email - The Liz Earle Customer Centre Team
Answered by: LizEarleBeautyCo
Date published: 2023-02-08

In this hot weather can you use cold water instead of hot, does it still give same benefits 

Asked by: Mims69
Hi there, thanks for getting in touch. Once our Cleanse & Polish has been removed with the pure cotton cloth, you can then rinse your skin in cold or warm water however, we would not recommend using extreme hot or cold water on the skin as this may cause some redness or sensitivity. We hope this information helps - The Liz Earle Customer Centre Team
Answered by: LizEarleBeautyCo
Date published: 2023-03-12

Hi. My ten year old has just started to get slightly congested/blackheads around her nose area. She is very young and only uses water. Would it be ok to use c&p a few times a week or once daily to cleanse her skin? Her skin type is normal.

Asked by: Serena B
Lesley Swansea
Answered by: Leso
Date published: 2023-02-08

As this says it's a gentle exfoliater would it be recommended to not use it every day

Asked by: Alixx
Use it every morning and evening. It is wonderful, gentle and removes all makeup at night and wakens the skin in the morning. It does it all! 
Answered by: Decani
Date published: 2022-08-16

My skin has started feeling dry after I have used the cleanse and polish. I am not sure why. Do you have any advice? I follow with your toner and then moisturiser.

Asked by: Suz27
Hi, thanks for getting in touch. We're sorry to hear that your skin feels dry after using our Cleanse & Polish. If your skin is feeling particularly dry or a little unbalanced, we'd recommend our Probiotic Milk Cleanser. Our Probiotic range will protect and strengthen skin`s natural moisture barrier to prevent water loss through the day/night for velvet soft, deeply hydrated and balanced skin. This can be used continuously, or when you feel that the condition of your skin has improved, you can try returning to our Cleanse & Polish. We hope this information helps - The Liz Earle Beauty Co. Team
Answered by: LizEarleBeautyCo
Date published: 2022-04-11

Does this product contain sufaltes please?

Asked by: LPinWP
Thank you for your question. We can confirm that we do not use either sodium lauryl sulphate or sodium laureth sulphate in any of the Liz Earle Naturally Active Skincare range, including our Cleanse & Polish. Hope this helps. - The Liz Earle Beauty Co Team.
Answered by: LizEarleBeautyCo
Date published: 2022-07-26

Hi, is this suitable for teenage acne? And does the 200 ml come in a pump form? Should I use the cloth twice a day? is the product non-comedogenic?

Asked by: mmauve
Hi, thank you for your question. Our Cleanse & Polish is ideal for teenager acne prone skin types it contains eucalyptus and rosemary which gently purifies the skin, ridding it of excess oil without harshly stripping the skin (which causes more oil production). The exfoliation of the cotton cloth also helps to free the skin of blackheads, blemishes and excess oil while keeping the pores clear, for a clearer brighter complexion. For the best results we would recommend cleaning twice a day using the cloths. We can confirm we have a variety of sizes a 100ml or 200ml tube, and also a 100ml pump. None of the products in the Liz Earle Naturally Active Skincare range have been tested for comedogenicity. However, we believe that one ingredient that could cause a product to be comedogenic is mineral oil and this is not something that is used in our skincare range, as we believe that plant oils are better for the skin. We hope this information helps. - The Liz Earle Beauty Co Team.
Answered by: LizEarleBeautyCo
Date published: 2022-02-28

how do i order  what i want?

Asked by: jane73
Thank you for your question. You can order online here or by calling us on 01983 813913. Our lines are open 8.30am -6.30pm Monday to Friday. We hope this information is helpful, but please do not hesitate to contact our customer centre team on 01983 813913 if we can be of any further assistance. – Liz Earle Beauty Co.
Answered by: LizEarleBeautyCo
Date published: 2022-02-16
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